On the Saturday before Christmas the sump pump in the finished basement failed while I was away and I ended up with 3″ of water everywhere. I immediately got on Angie’s List to hopefully find a reputable company with excellent reviews to call for help. I chose final touch and spoke with them about my situation. He said he could have a team arrive in just over a couple of hours as I live and hour NW of Cleveland. Sure enough, they arrived about 6:00pm and went right to work and worked until midnight. They were also here the next 6-7 days to get everything cleaned up and dried out. They arrived on time every day and kept us posted on the status of everything. Everyone was professional and very courteous throughout this whole ordeal. I am very pleased with their services from start to finish. I would highly recommend finaltouch if you should ever need this type of service.